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Privacy Policy

1. Introduction

Welcome to www.healthavenuelabs.com  (hereinafter referred to as "we," "us," or "our"). We are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

2.1. Personal Information

We may collect the following personal information when you use our website or services:

Name

Contact information (email address, phone number)

Medical history and test results

Billing and payment information

Demographic information

2.2. Usage Information

We may collect non-personal information about your interactions with our website, including your IP address, browser type, operating system, and browsing history. We may also use cookies and similar technologies to gather this data.

3.How We Use Your Information

We use your personal information for the following purposes:

To provide you with pathology testing services.

To process payments and billing.

To communicate with you regarding your tests and results.

To improve our services and website.

To comply with legal obligations.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.

5. Disclosure of Your Information

We may share your personal information with:

Healthcare professionals involved in your care.

Third-party service providers who assist us in providing our services.

Legal authorities when required by law.

6.Your Choices

You have the following choices regarding your personal information:

You can access, correct, or delete your personal information by contacting us.

You can opt-out of receiving promotional communications from us.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before using them.

9.Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at drs.healthavenue@gmail.com. By using our website and services, you consent to the practices described in this Privacy Policy.