Return & Refund Policy

Our refund policy is designed to ensure customer satisfaction and fairness in the event that a service does not meet your expectations. Please review the following key points of our refund policy:

1. Eligibility: You are eligible for a refund if you have made a valid purchase from our platform. The eligibility criteria may vary depending on the test or service, so please refer to the specific product/service terms for details.

2. Timeframe: Refund requests must be made within a specified timeframe of 24 hours from the date of service. This timeframe also varies depending on the test or service, so please check the specific terms for accurate information.

3. Refund Process: To request a refund, please contact our customer support team through the designated channel. You will need to provide details about your invoice or other material such as order number and reason for the refund request.

4. Refund Methods: Refunds are typically processed in the same method as the original payment. However, alternative refund methods may be available in certain cases.

5. Non-Refundable Items: Some products or services may not be eligible for a refund, such as digital downloads or services that have been fully provided.

6. Cancellation Policy: If your refund request is based on the cancellation of a subscription or ongoing service, please be aware of any cancellation terms and fees that may apply.

7. Processing Time: Refunds are typically processed within a specified timeframe of 7-10 business days. Please allow for processing time and check with your payment provider for the exact timeline for funds to be returned to your account.

8. Dispute Resolution: If you have any issues or concerns regarding your refund request, we encourage you to contact our customer support team for assistance. We are committed to resolving any disputes fairly and promptly.

Please note that this is a general description of our refund policy. Specific details may vary depending on the test or service you have used. We recommend reviewing the product or service's terms and conditions for precise information regarding refunds. Your satisfaction is important to us, and we aim to provide a transparent and straightforward refund process.